FAQ's
Lashes
HOW LONG WILL A SET OF EYELASH EXTENSIONS LAST? Clients get fill ins every 2-3 weeks.
ARE LASH EXTENSIONS SAFE? When applied correctly and with proper aftercare, yes!
CAN I APPLY MASCARA TO EYELASH EXTENSIONS? NOOOOOOOOOO!
CAN I SWIM, SHOWER, EXERCISE, OR VISIT A SPA WHILE WEARING EYELASH EXTENSIONS? Yes, you can do all the things! If at a spa, please ask the provider to cover your lashes during the steam section of a facial.
HOW SOON CAN I WASH MY FACE AFTER THE EXTENSIONS ARE APPLIED? You can get them wet as soon as you leave! The technique used allows for zero wait time.
HOW DO I TAKE CARE OF MY NEW EYELASH EXTENSIONS?
IS THE PRODUCT FDA APPROVED? IS IT SAFE? Currently, the FDA is not regulating eyelash extensions because the eyelash extensions are applied to the natural eyelash hairs and do not touch the skin. The application process is pain-free. Some clients consider the process relaxing and even sleep through the appointment.
HOW LONG WILL IT TAKE TO APPLY EYELASH EXTENSIONS AND HOW IS IT DONE? The application process for lash extensions 2- 2.5 hours depending on the service you have booked. You will lay comfortably on a massage table with your eyes closed while relaxing ambient music is played in the background. During application, your lower lashes will be covered and the extensions will be applied only to your upper lashes one at a time.
HOW DO I CHOOSE THE LOOK I WANT? Your artist will consult with you to understand what type of style you are interested in and what look will work best with your natural lashes. The overall look of the lashes can range from very natural to mega volume, however the artist will discuss what is possible and safe for the integrity of your lashes.
DO I HAVE TO DO ANYTHING TO PREPARE FOR THE SERVICE? To remove any eye makeup, use an oil-free makeup remover to cleanse your lashes prior to the appointment as well to remove any leftover mascara. Lashes should not be permed or manually curled at the time of appointment.
WHAT IF I HAVE TO CANCEL?
Things happen! However, Studio Nova asks for a 24 hour cancellation notice to avoid a fee of the service charge.
ARE LASH EXTENSIONS SAFE? When applied correctly and with proper aftercare, yes!
CAN I APPLY MASCARA TO EYELASH EXTENSIONS? NOOOOOOOOOO!
CAN I SWIM, SHOWER, EXERCISE, OR VISIT A SPA WHILE WEARING EYELASH EXTENSIONS? Yes, you can do all the things! If at a spa, please ask the provider to cover your lashes during the steam section of a facial.
HOW SOON CAN I WASH MY FACE AFTER THE EXTENSIONS ARE APPLIED? You can get them wet as soon as you leave! The technique used allows for zero wait time.
HOW DO I TAKE CARE OF MY NEW EYELASH EXTENSIONS?
- WASH YOUR LASHES!!! Aftercare is extremely important for retention and lash health.
- Brush your lashes daily. Many clients even dry them on the cool setting with a hair dryer after a shower.
- Use an oil free products around the eye area.
- Do not use baby shampoo! Use a cleanser that is specifically formulated to be used with extensions.
- Avoid hot steam or sauna
- Do curl lash extensions.
- Do not use mascara.
- Do not pull or pick at the extensions.
IS THE PRODUCT FDA APPROVED? IS IT SAFE? Currently, the FDA is not regulating eyelash extensions because the eyelash extensions are applied to the natural eyelash hairs and do not touch the skin. The application process is pain-free. Some clients consider the process relaxing and even sleep through the appointment.
HOW LONG WILL IT TAKE TO APPLY EYELASH EXTENSIONS AND HOW IS IT DONE? The application process for lash extensions 2- 2.5 hours depending on the service you have booked. You will lay comfortably on a massage table with your eyes closed while relaxing ambient music is played in the background. During application, your lower lashes will be covered and the extensions will be applied only to your upper lashes one at a time.
HOW DO I CHOOSE THE LOOK I WANT? Your artist will consult with you to understand what type of style you are interested in and what look will work best with your natural lashes. The overall look of the lashes can range from very natural to mega volume, however the artist will discuss what is possible and safe for the integrity of your lashes.
DO I HAVE TO DO ANYTHING TO PREPARE FOR THE SERVICE? To remove any eye makeup, use an oil-free makeup remover to cleanse your lashes prior to the appointment as well to remove any leftover mascara. Lashes should not be permed or manually curled at the time of appointment.
WHAT IF I HAVE TO CANCEL?
Things happen! However, Studio Nova asks for a 24 hour cancellation notice to avoid a fee of the service charge.
Facials
SHOULD I EXPECT TO EXPERIENCE BREAK OUT AFTER MY FACIAL SERVICE?The short answer is no. The products we use are not irritating to the skin and should not cause breakout to surface. In fact, having a facial is recommended to speed the healing process and relieve the discomfort of current acne lesions.
WHAT PRODUCT LINE DO YOU USE IN YOUR FACIAL SERVICES?The only line that we currently use is Image. We love this brand due to its dedication to staying as natural as possible while still delivering results that are only possible to achieve when using high levels of active ingredients. From the environmentally friendly packaging to the contents, Image is an incredible source for safe, effective skin care and uses only food grade preservatives, no synthetic dyes and only the best cold-pressed essential oils for fragrance.
WHAT SHOULD I EXPERIENCE AFTER MY FACIAL?You will leave your service feeling hydrated and relaxed and your skin will look healthy and glowing. If your appointment is later in the day we typically prepare your skin for night and no cleansing is necessary before bed. If your service is completed early in the day protection products will be applied and cleansing before bed will be recommended.
SHOULD I HAVE A FACIAL BEFORE AN IMPORTANT EVENT?Absolutely! Your skin will look healthy and glowing directly after your service.
CAN I WEAR MAKEUP TO MY APPOINTMENT?Of course! a deep cleansing service is always provided and will remove any dirt, oil or debris from your skin.
SHOULD I AVOID COSMETICS AFTER MY FACIAL?No. If you have an event or just feel more comfortable wearing foundation feel free to apply as normal. Just make sure to remove it at the end of the day!
SHOULD I HAVE A FACIAL IF I HAVE SENSITIVE SKIN?Yes. There are many factors involved in sensitive skin and sometimes a facial service can help determine through diagnosis what you can do at home to both offer relief for you current state as well as prevent your condition from worsening.
SHOULD I HAVE A FACIAL SERVICE IF I'M PREGNANT?Yes. Facials during pregnancy are especially important during pregnancy for many reasons. Your skin can be reflective of the hormonal changes occurring within your body and having regular services can help alleviate some of the symptoms( i.e. breakout, increased redness and sensitivity) when your usual products may be off-limits. Facials can also be a wonderful relaxation tool which can keep your blood pressure at a healthy level.
MAY I HAVE A WAXING SERVICE DURING MY FACIAL?Yes. This is done routinely and is no problem to accommodate at an additional charge.
WHAT PRODUCT LINE DO YOU USE IN YOUR FACIAL SERVICES?The only line that we currently use is Image. We love this brand due to its dedication to staying as natural as possible while still delivering results that are only possible to achieve when using high levels of active ingredients. From the environmentally friendly packaging to the contents, Image is an incredible source for safe, effective skin care and uses only food grade preservatives, no synthetic dyes and only the best cold-pressed essential oils for fragrance.
WHAT SHOULD I EXPERIENCE AFTER MY FACIAL?You will leave your service feeling hydrated and relaxed and your skin will look healthy and glowing. If your appointment is later in the day we typically prepare your skin for night and no cleansing is necessary before bed. If your service is completed early in the day protection products will be applied and cleansing before bed will be recommended.
SHOULD I HAVE A FACIAL BEFORE AN IMPORTANT EVENT?Absolutely! Your skin will look healthy and glowing directly after your service.
CAN I WEAR MAKEUP TO MY APPOINTMENT?Of course! a deep cleansing service is always provided and will remove any dirt, oil or debris from your skin.
SHOULD I AVOID COSMETICS AFTER MY FACIAL?No. If you have an event or just feel more comfortable wearing foundation feel free to apply as normal. Just make sure to remove it at the end of the day!
SHOULD I HAVE A FACIAL IF I HAVE SENSITIVE SKIN?Yes. There are many factors involved in sensitive skin and sometimes a facial service can help determine through diagnosis what you can do at home to both offer relief for you current state as well as prevent your condition from worsening.
SHOULD I HAVE A FACIAL SERVICE IF I'M PREGNANT?Yes. Facials during pregnancy are especially important during pregnancy for many reasons. Your skin can be reflective of the hormonal changes occurring within your body and having regular services can help alleviate some of the symptoms( i.e. breakout, increased redness and sensitivity) when your usual products may be off-limits. Facials can also be a wonderful relaxation tool which can keep your blood pressure at a healthy level.
MAY I HAVE A WAXING SERVICE DURING MY FACIAL?Yes. This is done routinely and is no problem to accommodate at an additional charge.